FAQ
At the top right, next to our logo, click on “Login”. Fill your email address and password below “Register” section and click “Register”. You are now registered!
To create an order, you need to be registered. After this select your desired items, add to cart, go to the shopping cart from the top right of this website. You will need to fill in your name, company name, address and phone number to complete your order. Select your preferred payment method and complete payment. We will deliver your order as soon as possible.
If you want to place an order, it is mandatory to register on our website www.dutchblue.com.
We provide multiple payment methods: Visa, MasterCard, Apple Pay, Google Pay, Ideal, Bancontact. Our payment provider is ADYEN.
Free shipping when paying directly or per invoice – for orders over 500 EUR net. There is 6.95 EUR handling fee for orders less than 500 EUR net and paid on account.
In order to make a return, please contact our customer service.
For business: In order to receive a partial or a full refund, you need to contact our Customer Service. For consumers: Your refund will be processed automatically within 14 days using the same payment method as your original order.
All orders placed before 15:00 are shipped the same day. Usually most orders are delivered within 1-3 working days.
You didn’t find your answer? Ask us directly!
